Diseno Consulting business strategy built on our expertise in strategy, technology and advisory to help clients perform at the highest levels. Using our industry knowledge, service-offering expertise and technology capabilities, we identify new business and technology trends around SAP and develop solutions to help clients.
e-Commerce Marketplace
Client
Health Sector Marketplace
Service
SAP Customer Experience
Challenges
Greenfield Marketplace implementation, with ever changing business requirements based on suppliers and customers
Results
After detailed analysis of business model and other marketplace solution, the goal was to grow their business through a more robust ecommerce solution, and improve the customer experience.
Background
Customer is a national company specialized in providing integrated services and innovative solutions to improve the results of the private health sector in the Kingdom of Saudi Arabia as well as improving the services provided to the public and promote them to a level comparable to the finest systems globally used in line with the market requirements and the Kingdom vision 2030.
Project Details
Customer selected S4 HANA, SAP Ariba and SAP Hybris Commerce for their digital marketplace platform based on robust functionality, quick time-to-value, and global scalability. AWS was selected for infrastructure hosting. The unified, Hybris based B2B platform help customers find the right product more quickly, the site offers detailed search functions with product comparisons and additional services such as suggestions and inspiration. Users can manage and track orders through personal accounts, view their order history, and create customized stock lists.
The Diseno Consulting Difference
We developed the roadmap for the Emdadat Marketplace, developed the requirements, and implemented the solution using the Agile methodology. As a result, most of the effort and time was spent on integrating Hybris and Ariba with the back-end system S4 HANA and developing the user interface. Following methodology and business process understanding allowed Emdadat to provide feedback during solution development, testing, and implementation of the solution. Emdadat completed its marketplace implementation in six months. We initiated the project by developing a detailed roadmap for implementing the marketplace solution to meet immediate goals, but also to lay the foundation for future capabilities and growth.
Other Services
Post Joint Venture IT Integration
Mergers and acquisitions of companies or a spin-off of a part of a company's business are frequent ways to gain particular financial benefits.
Digital Transformation
SAP projects can be a daunting task. The technical complexity of the ERP system itself requires a specific knowledge set.
Supply Chain Transformation
Whether you need to grow and scale, do more with less, or improve customer experiences, we can support at any stage of your strategic journey.
S4 HANA Transformation
We help IT measure, enable and improve IT effectiveness to increase the overall return on IT investment.
S4 HANA Value Assessment
Diseno Consulting advises client in areas ranging from strategy development to the implementation of defined tactical responses.
SAP Customer Experience
A Business Process Architecture is the primary artifact of process management and improvement.
M&A IT Divestiture
A Business Process Architecture is the primary artifact of process management and improvement.